Good location walking distance to bus station and eating places. Left, right and across the river there are halal local food and cafes. Have to walk further or take a grab to Chinese restaurants. Just opposite there’s a park, so it’s good for people who wants to take walks or exercises. Hotel is old, so rooms are big and reasonably clean. But in-house cafe is close. I got the 14 floor with lift going up.

Came on a Tuesday so it wasn’t crowded. The building looks old and a bit rundown from the outside. I was a bit skeptical at first but once I checked in, it was actually ok. Clean, spacious room, and a big bathroom too. Pleasant surprise for an older hotel.

Been here once, for 3D2N. Friendly service, good and clean room, elevator function. Lot of parking space. All facilities are available and functional. Recommended and will be repeat whenever i come to kluang. Keep it up!

First time visiting Kluang by ETS. Easy to get Grab from KTM to Hotel. Fare RM5.00. Pro : Walking Distance - ✅ Laman Sungei Mengkibol (banyak stall makanan dan pelbagai jenis makanan) ✅ Pasar Tani (setiap Isnin dari 7.30 am - 11.00 am) ✅ Terminal Bas Kluang ✅ Boleh ronda-ronda naik bas percuma Muafakat sekitar Kluang ... cuma guna IC utk dlm mesin terminal bas ✅ dekat Surau Taman Perumahan utk yg nak Solat berjemaah ✅ shopping di Sunway Kluang Parade dan Kluang Mall ✅ Breakfast OK lah ..... Meehon Sup, Nasi lemak atau nasi goreng, mee hon atau mee goreng, telur, roti, kueh-mueh dan fruits. ✅ Bilik besar dan selesa Cons: ❌ bilik air lantai agak licin .... kena hati2 ❌ tiles bilik ada yg hampir tertanggal Apapun, berpuashati dan akan menginap di hotel ini jika dtg semula di Kluang.

Room: Spacious but i assumed they haven't finish renovating the hotel (maybe??) Its a old hotel. Last I came was in 2010, sad to see the hotel is not great as before. The hotel was not well maintained. The bathroom is okay, the ceiling is molded, the bathroom door unable to lock. The hotel room's door safety chain is ruined. PLEASE REPAIR THIS AS IT IS FOR YOUR CUSTOMER SAFETY. Because it looks like someone has kicked the door while the door is locked. Lighting in room was very dim. Don't have channels selection. The screen is blurry. Ironing board is old, please change it. The elevator somehow working good, but please clean up the window. Accessible to lots of restaurants and near to the famous Kluang Railway Station Coffee Shop.

The room is spacious. Breakfast is minimal.

Good

Kita book bilik yg ad bathub tapi dpt bilik yg xde bathub.Bila tnya staff dia cakap dh penuh.Mana blh buat begitu.

It's quite an old hotel, so there may be some musty smell. But things are generally clean & working, plus it's near the bus terminal.

The room was spacious, big enough for two people. But it was like a bit old and has that old smell. The toilet was clean and all amenities were provided. Easy to be found and located in the city center. The price was quite pricey but it’s okay since i booked it last minute.

Suggestion to upgrade swimming pool, provide tower

the location is great

This hotel is situated next door to Kluang Riverview hotel and connected with the same parking lots. I would definitely give a 4 star experience staying in this hotel. I booked a superior king room for 1 night and my overall stay is very much pleasant. Room is spacious and clean, and to my surprise, the AC was already on prior to my arrival and I stepped in to the room feeling cold (much needed due to hot weather outdoor). Bed and pillows are super comfy too. Receptionist was welcoming and friendly and despite the old design, this hotel is very comfortable and location is very strategic. Recommended for you and your family if you are here in Kluang town.

We stayed here for 1 night due to the work field. The room is a bit disappointing #806 is actually in the middle so my view of the window is all air-conditioning machines, they have a pool quite nice, they have karaoke so a lot of people up n down. They have parking. Outside the hotel there are a lot of food shops.

Location is superb. Centre of everywhere. Walking distance to food and shops. Room is clean. Service not much because not much interaction to anyone. Not much staff around. Price is very reasonable even on weekend. Room is big

Only faulty is there's no hot water shower and sewage smell in the bathroom,the lobby toilets need more cleaning to be done also as it get smell, the room is large, beddings are neat and clean, toiletries provided, coffee and tea, good over all!

Staff need to smile and learn how communicate better. The room is spacious and the food is nice.

The room is big, stay at level 10 But at night the aircon or pipe is quite loud The toilet got smell The lift is very obvious to someone smoke Staff very helpful

This hotel has definitely seen better days. It's old and dated. The rooms though are clean and very spacious. I got the top floor (Room 1407) with good WiFi, strong water pressure and the bed is comfortable. It's located near the bus terminal and is worth your money. The staff need training to smile, to be more helpful and warm. They treat guests as if we're invisible. The swimming pool looks like it needs cleaning. Should be 3.5 overall but I'll be generous.

This hotel has definitely seen better days. It's old and dated. The rooms though are clean and very spacious. I got the top (14 floor) with good WiFi, strong water pressure and the bed is comfortable. It's located near the bus terminal and is worth your money. The staff need training to smile, to be more helpful and warm. They treat guests as if we're invisible. The swimming pool looks like it needs cleaning. Should be 3.5 overall but I'll be generous.

Facilities quite old and air conditioner isn't cold enough for the spacious room.

The room overall was okay, but the toilet is in need of deep cleaning it was extremely dirty during my visit on 10th of April. The front office staff service were good!

Hotel front desk, housekeeping, maintenance are working in silos. Staff/manager expect hotel guest to liaise room faults/needs to respective personnel. Which is a problem when there are multiple issues/faults that need to be addressed! Location is good and there's ample covered parking at Level 4.

For $39 dollars, truly worth it. Safe parking, at either ground floor (private parking area) else at level 6. Very comfortable, hot water, bathtub 🛁 etc. The bathtub is abit stained, can consider using an industrial chemical that helps to wash off. Will definitely come here again.

The price is affordable. Excellent service. The room and bathroom are clean. Satisfied and recommended.

This hotel kinda "ghosted" after pandemic maybe because small amount of clients. Everything was good, service well not good. The rooms so big you can sleep 5 people in one room but still 2 bed only. Location really strategically because closed to go to restraunt,cafe, pharmacy basically it's pekan lah.

24.9.23 - Stayed with Gujus after climbing Lambak. Location was excellent, near all eateries. But room condition could be improved. Weird smell coming out from the toilet. Check in was smooth though.

Had setbacks consisting of electrical blackout (lasting 8 hours), AC problem and mosquito plaguing the lobby. Breakfast was ok. Limited choices. Other than that it's fine to stay a night or two. No comments on the swimming pool. Poorly maintained.

Bathroom not hot water and shower not water jet no power at all to wash away the tiredness of the day. Breakfast included but only tasteless Nasi Lemak and cup of seriously sweet tea. and even too early to knock your door for passing you the breakfast.

My family and I recently stayed at this hotel, and we had a disappointing experience. While the room and bathroom were clean and tidy, the limited breakfast options and dirty pool were major letdowns. Only a handful of staff members provided good service, while the receptionist we encountered in the evening was terrible. Overall, while the room was decent, the poor quality of other hotel amenities made our stay quite disappointing.